Conversation Platform
An AI call-centre platform: voice calls, chat campaigns and customer contacts handled by automated agents.
What the agents actually do
LLM-driven voice conversations with text-to-speech, outbound call and chat campaigns targeted at contact lists, a vector-search knowledge base that feeds agents mid-conversation, configurable call flows, and multi-organisation access control.
Architecture
An Nx monorepo written entirely in TypeScript: a Remix/React frontend, a NestJS REST API, a WebSocket core, separate auth and third-party integration services, webhook handlers for the voice carriers, a workflow engine, and background workers for call queuing, chat, notifications and search indexing.
Have a product to ship?
Let’s plan it together.
Whether it’s an idea, a prototype or a platform ready to scale, we’ll help you turn it into real impact.
- Strategic inputNot just development
- Senior teamFrom day one
- Clear next stepsIn one conversation
- Typical reply within one business day
- No obligation
- Confidential